Frequently asked questions
Everything customers ask us before their first ride.
Is drive-home valet legal in Singapore?
Yes — it's fully legal, and it's the responsible choice: a licensed driver takes the wheel of your car while you ride as a passenger, so you're never the one driving after drinking. There's nothing to declare and nothing to worry about — just don't drive yourself.
How does it work?
WhatsApp us or fill in the short online form, a licensed driver and recovery rider come to you, and your driver takes you and your car home together — usually inside about 15 minutes.
你喝,我开 — 你负责喝,我们负责把你和车一起安全送回家。
What does it cost?
$45 flat islandwide for one car. Extra stops, Sentosa access, waiting time past the first 15 minutes, and off-peak pickups outside our 9pm–4am core hours are billed separately — see the full price list on our Pricing page.
全岛统一 $45,价格透明,没有隐藏收费。
How fast can a driver reach me?
Most drivers reach you within about 15 minutes of booking, though this can run longer on very busy nights or in less central areas.
Are your drivers licensed and vetted?
Yes — every driver holds a valid Singapore driving licence, verified against the official Traffic Police record, and is checked and approved before taking their first job.
What about insurance?
Most comprehensive motor policies in Singapore cover any licensed driver driving with your permission — your car stays covered under your own policy while our driver takes the wheel. Some policies are named-drivers-only, third-party-only, or carry an unnamed-driver excess: check your policy wording, and if yours is restricted, tell us on WhatsApp before the trip so we can advise. 我们建议出发前先确认您的车险条款。
Can you drive manual / my specific car?
Yes — our drivers handle both manual and automatic transmissions and are comfortable across compact cars, SUVs, and luxury vehicles. Let us know your make and model when you book so we can match the right driver.
Do you cover Sentosa?
Yes, we cover Sentosa — it carries a +$10 surcharge on top of the $45 base fare, which covers the island's access toll and the longer crossing.
Can I book for a group (2+ cars)?
Yes — book 2 or more cars together in one order and each car gets a discounted rate: $42 per car for 2 cars, or $40 per car for 3 or more, instead of the usual $45.
Can I book in advance / for a friend?
Yes — you can book ahead for any time, or on demand. Between 8pm and 6am we take bookings on the spot — no notice needed. For daytime pickups (6am–8pm), give us at least 2 hours' notice. You can also book on behalf of a friend — just add their name and number and we'll coordinate with them directly.
How do I pay?
Cash or PayNow, settled directly with your driver once you're home — we never take payment in advance.
现金或 PayNow,到家后才付款,绝不预付。
What if I need to wait a while at the venue?
The first 15 minutes of waiting are free. After that, waiting is billed at $20 per started 15-minute block.
